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Professional Services

Descartes’ professional services team works with customers on all aspects of their logistics business challenges from business value identification to solution implementation and results achievement to maintaining and improving ongoing performance. We proudly follow industry standard best practices adopted by the Project Management Institute (PMI), and offer a range of services including:

Business Opportunity Assessment Services

  • Business case development
  • Proof of concept pilot

Implementation Services

  • Process definition
  • Solution design
  • Definition of critical success factors to meet business objectives
  • Installation and configuration
  • “Go-Live” assistance
  • Initial education and training
  • Project management

On-going Services

  • Post-implementation business performance reviews
  • Tune ups
  • Business process improvements

Contact Info

support@descartes.com

North America:

877 786 9339

Outside North America:

+800 7866 3390

Global Logistics Network customer portal

Fact Sheet

Please click on the PDF link below to download:

Descartes Professional Services & Support

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